Saigon and Mekong Explore

Additional Information

Important Notes:

• We strongly recommend the purchase of travel insurance (covering emergency medical evacuation) for trips to Vietnam.
• Prices are valid 30 days from the date of offers. Past the date, price and conditions may be readjusted.
• The cost of air tickets is subject to change without prior notice by The Airlines.
• Reservations during peak times (Christmas, New Year, Vietnamese Lunar New Year, National Holidays) may be subject to supplementary charges and compulsory meals.
• Accommodation at hotels is available only from 14.00 on arrival date till 12.00 on departure date. A supplement will be added if early check-in or late check-out is desired.

Obligation of Traveler:

Before arrival, travelers need to ensure they can adapt the requirement follow: 

• Passports need to be valid 6 months AFTER the date of departure from the last country(ies), and at least two blank pages
• Physical condition, vaccinations
• Visa (if required by the country or countries of destination). We can assist the traveler in the process of obtaining visa
• Insurance: The Travelers are required to have full travel insurance. It is the responsibility of the travelers to read their insurance policy before they travel and ensure that the insurance scheme provides the guests with the requisite level of cover.

Payment Method:

Asia Mystika Travel accepts payments in US Dollars or Vietnamese Dongs under certain conditions, detailed below:

CREDIT CARD: Our specialists will send you a secure payment link gateway. Kindly note that for payments by credit cards, it’ll be applied a bank fee of 3.3% (for Visa, Master, ect) or 4% bank fees (for AMEX cards). https://asiamystika.com/payment-online

As this payment method is always in Vietnamese dong, the amount to be paid (agreed in the travel program) will be converted into Vietnamese (VND) according to the Vietcombank exchange rate closest to the payment date if the quote is made in Israeli Shekel (ILS), Singapore Dollars (SGD) or American Dollars (USD)

BANK TRANSFER: The traveler can also pay by bank transfer. Bank charges, determined by the traveler's bank and that of Asia Mystika (Tam Vuong Group), are the responsibility of the travelers.

Bank account name: TAM VUONG – TVG JOINT STOCK COMPANY

Bank code: 01310001

Account No in USD: 191 200 892 13866

Name of Bank: Vietnam Technological and Commercial Joint - stock Bank

Bank Address: Ha Noi, Viet Nam

Swift Code: VTCBVNVX

Please fill exactly Account Number, Account Name & Swift code - It's very important for smoothly receiving your money. All charges to borne by remitted

The estimated price includes what is described in the “price includes” section. The final price will depend on the number of participants, your departure dates, the level of services chosen and any arrangements you may wish to request from us. Please contact us for a personalized quote with the exact price for your trip.

Children Policy

For Asia Mystika Travel Experiences (excursions and day trips) children between the ages of 4 and 11, at dates of travel, will receive a 15% discount off the Adult price (based on total travelers - adults + children 4 -11), unless specified otherwise in a proposal. 

All flights are quoted separately and children are charged as per airline policies. Infants under two years of age will be exempt from most charges except as mandated by airline policies. More Information

Cancellation/ Refund Policy

Cancellation must be made in writing by email and be received in time (please keep in mind weekends, public holidays, and different time zones on both ends).
The charges below apply unless different terms have been mentioned at quotation/booking time.

Individual traveler (1 – 8 people)

• 31 days and more before arrival: Non-refundable deposit (if any) 
• From 30 days to 22 days’ prior arrival date: Non-refundable deposit or 10% of total tour cost
• From 21 days to 15 days’ prior arrival date: Non-refundable deposit or 25% of total tour cost
• From 14 days to 08 days’ prior arrival date: 50% of total tour cost
• Between 7 days and 48 hours before arrival: 75% of total tour cost
• Less than 48 hours before arrival: 90% of total tour cost
• Shortening or cancellation on site: 100% of total tour cost

Group traveler (From 9 people)

• 31 days and more before arrival: Non-refundable deposit (if any) 
• From 30 days to 22 days’ prior arrival date: Non-refundable deposit or 20% of total tour cost
• From 21 days to 15 days’ prior arrival date: Non-refundable deposit or 70% of total tour cost
• From 14 days to 08 days’ prior arrival date: 90% of total tour cost
• Shortening or cancellation on site: 100% of total tour cost