We enlisted Asia Mystika to plan and organize a customized 1-week tour of Vietnam, and we couldn’t have been happier with the entire experience. Our main contact, Billy, was extremely professional throughout the planning process, which we handled mostly via email at my request. Our goal was to explore multiple cities and regions, and Billy helped us create an itinerary that incorporated both our ideas and his suggestions. He put together a package with a selection of hotels in different price ranges, and after doing some research and reading reviews on TripAdvisor, we ended up with a fantastic collection of properties that offered outstanding service.

Billy also suggested some wonderful Asia Mystika excursions, like street food tours and a cooking class, for each destination. He was always very responsive, helping us finalize the details and pricing through a few weeks of back-and-forth planning. Each time I asked for adjustments and price updates, he replied within 24 hours (if not sooner) unless he had notified me he’d be out of the office. When we had a few minor issues with transfers that weren’t under Asia Mystika’s control, I reached out to him, and he responded almost immediately.

Asia Mystika arranged all our transfers and guides, and we were truly impressed by their professionalism. Our tour included transfers for both international and four regional flights, and each time we were met by a friendly guide and driver who were always on time (usually early) and ready to get us where we needed to go. The guides were licensed professionals fluent in English, knowledgeable, polite, entertaining, and full of energy. Asia Mystika even brought in local guides as needed, and they were equally wonderful. Special thanks to our main guides—William (Huang) in HCMC, “Jackie Chan” in Hanoi, Yuong in Halong, Tony in Hoi An, De in Da Nang, and Dat in the Mekong—as well as the drivers who made our Vietnam journey so memorable.

In sum, we absolutely loved our trip to Vietnam and thought Asia Mystika did an excellent job of planning and executing our itinerary at a very reasonable price. We highly recommend them and will certainly use them again if we return to Vietnam or travel to other parts of Asia.